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Privacy policy

Privacy Policy

Who We Are

MAIC OS
22, Rue de Carriers, L-1316 Luxembourg, Luxembourg
UID: LU35696676
Contact: hello@maic.lu

Privacy Policy for MAIC OS

This page informs visitors about our policies regarding the collection, use, and disclosure of Personal Information for those who use our Service.

By choosing to use our Service, you agree to the collection and use of information as outlined in this policy. The Personal Information we collect is used to improve our Service. We do not use or share your information beyond what is described in this Privacy Policy.

Unless otherwise defined, terms in this Privacy Policy have the same meaning as in our Terms and Conditions, which is accessible through MAIC Hotel Solution.

Information Collection and Use

To provide a better experience, we may require you to provide certain personally identifiable information. However:

  • This app does not require personal data from users.
  • Login data is manually generated by the company and regulated by an internal agreement between employer and employee.

The app uses third-party services that may collect information for identification purposes.

How to Delete My Data

If you wish to delete your data, please notify your employer or send a request to hello@maic.lu.

Third-Party Services Used

  • Google Play Services
  • Google Analytics for Firebase
  • Firebase Crashlytics

Log Data

If an error occurs in the app, we collect log data through third-party services. This data may include:

  • Device IP address
  • Device name
  • Operating system version
  • App configuration at the time of usage
  • Date and time of service usage

Cookies

Cookies are small data files used as anonymous unique identifiers.

  • This Service does not explicitly use cookies.
  • However, third-party services may use cookies to improve their functionalities.
  • Users can accept or decline cookies through their browser settings.

Service Providers

We may engage third-party companies to:

  • Facilitate our Service
  • Provide the Service on our behalf
  • Perform Service-related tasks
  • Analyze Service usage

These third parties may access your personal information only for authorized purposes.

Security

We use industry-standard security measures to protect your data. However, no method of online transmission or storage is 100% secure.

Links to Other Sites

Our Service may contain links to third-party sites. We do not control these websites and advise users to review their privacy policies.

Children’s Privacy

  • Our Service is not intended for children under 13.
  • We do not knowingly collect personal information from children.
  • If we discover that a child under 13 has provided data, we will delete it immediately.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page.

Effective Date: 2020-06-26

Contact Us

For any questions or concerns, please contact us:

📍 MAIC OS, Luxembourg
🌐 Website: https://maic.lu

Privacy Policy for the Website Maic.lu

Comments

  • When visitors leave comments, we collect the data shown in the form, the visitor’s IP address, and browser user agent for spam detection.
  • An anonymized hash of your email address may be sent to Gravatar to check if you are using the service.

Media

  • Avoid uploading images with embedded location data (EXIF GPS), as visitors can extract this information.

Contact Forms

  • Data collected via contact forms is used to answer inquiries and will be deleted upon request.

Cookies

  • If you leave a comment, you may opt to save your name, email, and website in cookies for convenience. These last for one year.
  • A temporary cookie is set on the login page to check browser compatibility.
  • Login cookies last two days; display settings cookies last one year.

Embedded Content from Other Websites

Articles may include embedded content (videos, images, etc.), which behaves as if you visited the third-party website directly.

These external sites may collect data, use cookies, and track interactions, especially if you are logged into an account on that site.

Analytics

We use Google Analytics to analyze website traffic.

  • Google adheres to EU-US Privacy Shield regulations.
  • Google Analytics uses cookies to track website usage.
  • IP anonymization is active on this website.
  • Users can opt-out by installing the Google Analytics Opt-out Browser Add-on.

Google Analytics is used for:
✅ Our website
✅ MAIC Job App
✅ MAIC Noa (App Stores)

Data Retention

  • Comments and metadata are stored indefinitely to facilitate follow-ups.
  • Users can edit or delete their profile data at any time.
  • Website administrators can also access and edit this information.

User Rights Over Personal Data

If you have an account with MAIC Operations or MAIC Job, you may:

  • Request an export of your personal data.
  • Request deletion of personal data, except data required for administrative or legal reasons.

Final Note

We are committed to transparency and data protection. For any privacy concerns, contact hello@maic.lu.