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Our Solutions

Our all-in-one platform is tailored to meet the unique needs of the hospitality industry, empowering hotels to embrace a smarter, more connected future.

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HOTEL OPERATIONS

MAIC OS

 

The complete system unifies and structures the hotel’s communication
between the staff, the guest and the hotel itself, making it faster and more efficient. This helps to ease the load of the reception desk, which has been the main hub of guest and staff requests, and also provides them with insight into all activities.

HYBRID SERVICE

MAIC POS

In today’s restaurant industry, labor shortages and high turnover present ongoing challenges. MAIC POS is designed specifically to address these hurdles, making it easier to onboard new, unqualified staff quickly and efficiently. Our intuitive, easy-to-learn system drastically reduces training time, allowing your team to get up to speed in record time.

guests ordering through phone in a restaurant
Devices
DEVICES

MAIC Cube and more

 

The MAIC cube is a product uniquely designed for each hotel partner. The main task of the cube is to be an avenue of communication between the guest and the hotel. Book a demo with our team to see how MAIC cube can transform your guest journey.

Our Integrations

Our deep integrations with your PMS system provide a complete sense of freedom in integrating new systems and applications.
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Benefits of our solutions

Sustainable Systems Impact

MAIC OS reduces environmental impact by eliminating paper waste, optimizing energy use, and streamlining operations. By enhancing efficiency and sustainability, MAIC OS helps hotels operate more responsibly, reducing their carbon footprint while improving guest experiences.

Personalized Guest Experience

The system provides guests with 24/7 access to hotel services and amenities through an intuitive interface, eliminating the need for additional app downloads. This constant availability enhances guest satisfaction and engagement, ensuring a seamless, personalized, and more convenient hotel experience.

Unified Platform for Enhanced Operations

MAIC offers a comprehensive platform that streamlines hotel operations by integrating task management, guest communication and staff coordination. This unification leads to increased efficiency, improved teamwork, and a seamless workflow, allowing hotels to deliver exceptional service and performance.

Questions

Frequently asked questions about our solutions

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  • No, our software is updated monthly with new features, completely free of charge.
  • No, the advanced technology of the Progressive Web App allows your guests to quickly and easily access all hotel-related information and services without the need to download an app.
  • You will need to buy devices for the restaurant, such as a kitchen display, as well as mobile devices for your staff. The Manager and staff can always use the software from their private phones, as well.
  • Yes, we offer a wide range of integrations that can be implemented in collaboration with the hotel.
  • Yes, each hotel is provided with a fully independent system that you can tailor with content specific to your needs and those of your guests. All features and content are developed in collaboration with you, while colors and images are customized to match your preferences and align with your hotel’s design.
  • Multiple touchpoints ensure that guests can easily and frequently access our solution. For instance, it can be opened by touchpoints throughout the Hotel, which can be accessed through NFC technology. With the web-based platform, guests can also access the digital companion from home or while travelling.
  • Our solutions provide straightforward and highly effective process optimization, significantly reducing administrative tasks.

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Book a demo with us today!

Are you ready to embrace a more efficient, adaptable, and guest-focused approach to hospitality?

MAIC COns