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SOLUTION

MAIC POS

Hybrid Service POS for Restaurants, Bars, Foodtrucks and more

TABLES
Kitchen Display
HYBRID SERVICE

MAIC POS

In today’s restaurant industry, labor shortages and high turnover present ongoing challenges. MAIC POS is designed specifically to address these hurdles, making it easier to onboard new, unqualified staff quickly and efficiently. Our intuitive, easy-to-learn system drastically reduces training time, allowing your team to get up to speed in record time.

With MAIC POS, your waitstaff can manage up to 80% more tables compared to traditional systems, all without compromising on service quality.

INTERNAL PROCESSES

Operational app for employees

The application enables employees to communicate internally more easily, resolve tasks faster, and receive quicker updates on upcoming events and important responsibilities.

  • Automatic task assignment
  • Notification of guest requests
  • Internal communication in own language
  • Calendar and tasks schedule
  • Access to the book of standards (SOP's)
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Digitalize. Customize. Engage. Innovate. Automate.
Digitalize. Customize. Engage. Innovate. Automate.
NO MOBILE APP NEEDED!

Restaurant Services

The appealing user interface with its simple and intuitive design allows guests quick access to the restaurant services 24/7. This allows businesses to make their services available whenever a guest requests them.

MAIC POS is your in-house sales manager that makes selling your products easier. You can change your prices, add new products and services, or deactivate old ones in a matter of seconds.

Menu

Our Solutions inside the system

Ordering & Payments

Enable guests to order, call a waiter, view specials, and manage orders through an intuitive, multi-lingual menu with detailed descriptions, allergens, and upsell recommendations. Customize dishes and streamline the entire dining experience from booking to payment.

Tipping Solution

Our tipping module is seamlessly integrated into our digital ordering process, empowering your team to earn more tips with ease and enhancing their overall experience.

Easy setup

MAIC POS seamlessly integrates with your existing infrastructure, including printers and displays. It operates on any device and is accessible from anywhere, providing ultimate flexibility for your business.

Multi Property

Run multiple restaurants from one platform. Consolidate your data or review individual properties, all in one place.

Table Reservations

Streamline restaurant bookings with an intuitive reservation system that allows guests to Book a Table in two clicks.

Collaboration

MAIC covers everything from scheduling and task automation to digital operational standards, automated control intervals, team calendars, and messaging—all in one comprehensive solution.

FAQS

General questions about our POS system

  • A Point of Sale (POS) system is a combination of hardware and software that allows businesses to make orders, process transactions, manage sales, manage table reservations, create staff working schedules, communicate internally and generate reports and statistics.
  • Hybrid Service is an innovative approach where guests and staff interact seamlessly on a single platform. Guests can self-order and pay while staff remains available for personalized assistance when needed. This increases efficiency without sacrificing service quality.
  • No, guests do not need to download an app. MAIC POS operates through a web-based platform, allowing guests to access the system instantly by scanning a QR code or tapping the NFC tag on the table.
  • Typically, POS hardware includes a kitchen monitor, receipt printer and payment terminal. The Manager and staff can always use the software from the smartphone or tablet.
  • Yes, we offer a wide range of integrations that can be implemented.
  • Yes, each client is provided with a fully independent system that you can tailor with content specific to your needs and those of your guests. All features and content are developed in collaboration with you, while colors and images are customized to match your preferences and align with your business design.
  • MAIC POS provides a Call Service Option within the Web App, allowing guests to request waiter assistance anytime. This ensures that service remains flexible and inclusive for all guests.
  • Real-time communication ensures that payment confirmations are instantly synced with the waiter’s ordering and table management device. This eliminates confusion and prevents unpaid bills.
  • POS software is used by various businesses, including retail stores, restaurants, hotels, salons, and service-based businesses.
  • Orders are automatically routed to the appropriate department (kitchen, bar, etc.) in real-time. The Kitchen Display System (KDS) and Order Management Dashboard help staff track, prepare, and serve orders efficiently.
  • Waiters make more tips than ever because MAIC prompts all guests to leave a tip during the payment process. The seamless tipping feature increases the likelihood of gratuities while ensuring fair compensation for service staff.
  • No, MAIC POS is different. Instead of requiring separate transactions for each order, MAIC features a Tap System that allows guests at the same table to place multiple orders before paying. This significantly reduces transaction fees while enhancing the dining experience.
  • Pricing varies depending on the features, number of locations, and hardware requirements. We offer flexible plans on a monthly subscription. Contact us for a custom quote.
  • Yes, our POS software is PCI-compliant and uses encryption to ensure secure transactions and data protection.
  • MAIC helps turn tables faster by streamlining ordering and payment. By reducing service steps, waiters can serve up to 50% more tables with ease, boosting overall sales and operational efficiency.
  • We’re committed to your success with 7-day a week technical support, and an emergency hotline for urgent issues. Our system training and hands-on support during setup guarantee a smooth transition and immediate benefits.

Successful testimonials from our Hotels

Trusted by businesses worldwide

Book a demo with us today!

Are you ready to embrace a more efficient, adaptable, and guest-focused approach to hospitality?

MAIC COns